Privacy policy

Privacy Policy of The High London

The High London values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information
The High London collects various types of personal data to provide an optimal shopping experience. This information may include:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information

Use of Personal Information
The personal information collected is used for the following purposes:

  • Processing and shipping of orders
  • Managing payments and preventing fraud
  • Communicating with customers about their orders and our product offerings
  • Improving our customer service and responding to inquiries
  • Sending information about new products, promotions, and events (with the customer's consent)

Sharing of Personal Information
The High London does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders
  • If required by law or to comply with legal procedures
  • To protect the rights, property, or safety of The High London, its customers, or the public

Security of Personal Information
The High London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • The use of encryption technologies for payment transactions
  • Limited access to personal information to employees and partners who need the information to provide our services

Retention of Personal Information
The High London retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights
Customers have certain rights regarding their personal data under applicable laws, including:

  • Right of access: Customers can request a copy of their personal data held by The High London.
  • Right to rectification: Customers can request the correction of inaccurate or incomplete personal data.
  • Right to erasure: Customers can request the deletion of their personal data, subject to legal retention requirements.
  • Right to withdraw consent: Customers can withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies
The High London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy
The High London may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any updates.

Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, you can contact The High London at the following address:

Email: info@thehighlondon.com

The High London is committed to protecting its customers' privacy and using personal data responsibly and securely.

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